Privacy Policy
We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy outlines how we collect and store the information you provide through our website, Ratio Bitmark.
These principles will be upheld:
- To ensure transparency in how we process and collect your personal information:
We believe you should have all the information you need to make confident decisions about how your personal data is used and processed. That's why we've created this website. We use various methods and clear procedures to keep you informed about your personal data and how it's handled.
If we determine that you need specific details, we'll provide that information to you at the appropriate time.
We're here to answer any questions you may have and provide clarification on any legal limitations that may apply. Please reach out to us via email at info@ratio-bitmark.com.
- Your personal data will be used exclusively for the purposes outlined in our policy.
We may process your personal data for various purposes, including offering our website and services, connecting you with third-party trading platforms, improving our site, protecting our rights and interests, maintaining and providing our services, fulfilling legal and regulatory obligations, and conducting administrative and business activities necessary to deliver and support your use of the services.
We also process your personal data to better understand your preferences and needs.
- To leverage powerful tools that safeguard your personal data rights:
To help you exercise your rights, we have dedicated resources available. Contact us anytime to request access to your personal data. We can modify or delete your information, stop using it for specific or general purposes, transfer it to you or a third party, and accommodate your requests promptly.
- Protect Your Personal Information
While we cannot guarantee absolute security of your personal data, we're committed to using the latest methods and techniques to keep your information protected.
Our privacy and security policy is comprehensive and complete.
1. The Scope?
This policy outlines the types of personal data the company collects from individuals, how it processes and secures that information, and how it may be shared with third parties.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified or whose identity can be determined through a combination of information we hold or can access.
The Policy defines "processing" as any activity involving the use or collection of personal data, including its management, organization, and storage.
Our services are designed for general audiences and are not intended for anyone under 18 years of age. We do not knowingly collect information from minors, nor do we permit their use of our platform. Should we discover that a minor has provided us with personal information, we will promptly delete it.
2. What personal information do we collect about you?
When you access our services and channels or visit our website, we collect personal data about you. We may request your personal information directly in certain cases, or we gather it by analyzing how you use our services and channels, as well as by receiving information from our third-party partners.
3. You are not required to share your personal information with the company, and there are no negative consequences for choosing not to do so.
While you're not required to provide us with personal data, certain circumstances may necessitate it. If you choose not to share this information, we may be unable to deliver our services or allow you to access the website.
4. What personal information do we collect? When you visit our official website, we gather the following personal information about you:
This includes information about your online activity log, traffic data (such as your IP address, access date and time, and language preference), software crash logs, browser type, and device information. This collected information is not personally identifiable and cannot be used to identify you.
Personal Data We Collect from You: Any personal information you voluntarily provide when you connect with a third-party online trading platform through us.
Personal information you share with third-party trading platforms to enable transactions: this includes your full name, address, phone number, and email address.
5. Legal basis and reasons for processing personal data
Your personal data is processed by the company in accordance with the purposes outlined in this section and the applicable legal basis governing its use.
The company requires a legal basis to process your personal data. Here are the legal grounds we rely on to use your information:
- You've consented to the processing of your personal data for one or more purposes. This includes when you submit personal information through our website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your information to pursue their legitimate interests. For example, this may be necessary to enhance our services or defend against legal claims.
- Processing must comply with legal requirements.
Reach out to us via email to learn more about the processes we have in place to protect legitimate interests.
Here are the reasons and legal grounds we may use the personal information you provide to us.
To share your personal information with third parties upon your request to access digital trading services
We may request personal information from you to share with third-party companies if needed.
You have consented to the processing of your personal data for one or more purposes.
To assist you with your requests, questions, and concerns, we need to collect certain personal data. This information helps us better address any inquiries you may have about our services.
We need to process personal data to protect the legitimate interests of our company or those of a third party.
We process your personal data to comply with legal obligations and meet administrative, judicial, or regulatory requirements.
To meet legal requirements, we need to process your information.
We may use your personal data to improve our services, including analyzing crash reports and malfunction data to enhance your experience.
The company's legitimate interests or those of a third party require processing of your data.
Protecting Our Services Against Fraud and Misuse
To perform and manage activities that align with our service requirements, including back-office functions, business development, strategic decision-making, and oversight measures.
We need to process personal data to serve the legitimate interests of the company or a third party.
We use various analytical techniques, including statistical methods, to conduct thorough analysis and support informed decision-making on different issues.
We may process your data based on the legitimate interests of the company or a third party.
To protect our assets, rights, and interests—as well as those of third parties—we process personal data in accordance with applicable laws, regulations, and agreements. This processing enables us to establish and defend legal claims while safeguarding the rights and interests of all parties involved.
We process personal data based on the legitimate interests of our company or those of a third party.
6. Sharing of Personal Data with Third Parties
We may also share your personal data with third-party service providers who assist us with hosting, storage, IP address management, and user experience analytics.
You can request that we share your personal data with third-party trading platforms. When you do, we'll provide your information to those platforms, and their use of your data will be governed by their respective privacy policies. Please note that your personal data may be shared with multiple trading platforms.
The Company may share your personal data with affiliated entities and business partners to access the resources needed to enhance and improve its products and services for customers.
The Company may disclose your personal data to regulatory authorities, local government agencies, and other official bodies when necessary to protect the rights or assets of third parties.
We may also share your personal data with potential investors, buyers, or lenders to our company or group entities in connection with corporate transactions, including asset transfers, sales, mergers, restructuring, consolidations, or bankruptcy proceedings.
7. Third-Party Cookies and Services
We may use third-party services for advertising and analytics on our website. These companies may also use cookies and similar technologies to support their services.
Cookies are small text files stored on your device when you visit our website. We use them to understand your preferences and browsing habits, improve your experience, remember your settings, and customize the products and services we offer. Cookies also help us gather analytics and performance data to better serve you.
Some of the cookies we use are session cookies, which are temporarily stored on your device and expire once you close your browser. Others are persistent cookies that remain on your device even after you close your browser. Persistent cookies help us recognize you as a returning visitor and allow you to resume your experience on our website seamlessly.
Types of cookies:
They may be used by us according to their intended purpose:
Cookies are essential for this website to function properly
These cookies are essential for you to access the features you've requested and navigate our website smoothly. We use cookies to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, allowing you to navigate the website, use its features, and return to pages you've already visited.
Cookies collect personal data, such as your username and last login date, to verify your active session on our official website.
They are automatically deleted when you close your web browser (session cookies).
Functionality cookies
Cookies help us recognize you when you visit our site and allow us to save your preferences for a better experience.
They remain valid until the expiration date and are retained even after you close your browser.
Cookies for performance
We use cookies to gather statistical data about our website's performance and help us improve your experience. They also allow us to analyse how our website is being used.
Cookies store anonymous data that is not linked to any identifiable individual.
They can be removed when you close your browser. Some cookies remain valid indefinitely.
Cookies are blocked or removed
To manage or disable cookies, you'll need to adjust your browser settings. Below are helpful links to guide you through the process for some of the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that certain features or the entire website's functionality may not work as expected in this situation.
ONLINE TRACKING NOTICE
The Company retains your personal data for as long as necessary to fulfill the purposes outlined in this policy, or for such longer periods as permitted by applicable law, regulations, and court orders.
We'll share your information with third-party trading platforms for a 12-month period. If you consent, we'll continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to ensure it is no longer necessary and remove it accordingly.
9. Transfer of Personal Information to Third-Party Countries or International Organizations
Your personal information may be transferred to other countries or shared with international organizations. When your data is transmitted to a third country or jurisdiction outside your place of residence, {site_name} takes all necessary measures to protect it and ensure you can exercise your rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of personal data in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is executed in accordance with a legally binding and enforceable agreement between public entities or authorities under Article 46 (2) (a).
- The transfer was completed in accordance with the Standard Contractual Clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can view the EU Commission's approved clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide detailed information about the security measures it has implemented to protect your personal data when transferred to third-party countries or international organizations. For inquiries, please email info@wealthwaydigital.uk
10. Security of Your Personal Data
We have implemented appropriate organizational and technical safeguards to protect your personal data, including measures to prevent accidental or unlawful destruction, loss, or alteration of your information.
We cannot guarantee that your personal data will be protected from all security risks or errors. We are also not liable for any indirect, incidental, or consequential damages that may result from the use or disclosure of your personal data. This includes, but is not limited to, losses arising from transmission errors, unauthorised access by third parties, or other circumstances beyond our control.
In certain situations where we're legally required or obligated to do so, we may need to share your personal data with third parties, such as government authorities. Please note that we cannot be responsible for how these third parties protect your information once it's disclosed.
Personal data transmitted over the internet cannot be guaranteed as completely secure. While we take your privacy seriously, {site_name} cannot ensure absolute protection of information you share with us online.
11. Hyperlinks to Third-Party Websites
The website contains links to third-party sites and applications that are not operated or supervised by the company. We are not responsible for how these external platforms collect or process your personal data. Our privacy policy does not apply to activities conducted through these third-party sites or applications.
Before accessing or using any third-party websites or apps we recommend, please take time to review their privacy policies. We also advise that you carefully consider what personal information you share with them.
12. Changes to This Policy
This Policy is subject to change at any time. If we modify this policy, we will notify you by posting the updated version on our website. For significant changes, we will also attempt to inform you through appropriate channels and publish an announcement on our website. Unless otherwise specified, any amendments will take effect upon publication of the revised policy.
Your Rights Regarding Your Personal Information
You have the right to request that we verify the accuracy of your personal data, correct any errors, and delete information we no longer need to retain. You may also limit how we process your personal information.
If you're a resident of the EEA, please visit this page for more information:
You have the right to access and control your personal information. To exercise these rights, please send an email to the address below.
Access rights
The Company is able to verify the accuracy of your personal data being processed. If verified, you will be able to access your personal data.
The Company can provide an electronic copy of your personal data currently being processed and may charge a reasonable fee for any additional copies requested. The data will be delivered in electronic format upon your request.
The right to access personal data must not conflict with the rights and freedoms of others. If a request would harm another person's rights or freedoms, the company may refuse the request or limit how it can be fulfilled.
Right to rectification
The Company has the right to correct inaccurate personal data. You have the right to request that any incomplete or inaccurate personal information about you be corrected, taking into account the purposes for which it is being processed.
Right to Erasure
You may request the deletion of your personal data for the following reasons: (a) your personal data is no longer necessary for the original purpose for which it was collected; (b) you withdraw your consent and there is no other legal basis for us to continue processing your information; (c) you object to the processing of your personal data at any time, particularly if processing is based on legitimate interests pursued by us or a third party; (d) your personal data has been processed unlawfully; or (e) we are legally required to delete your personal data to comply with applicable laws.
This right does not apply when processing is necessary to fulfill a legal obligation required under European Union law or member state law, or to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your personal data, you can request the company to limit how your personal information is processed.
If you request a restriction on personal data processing, we may only retain your information if you provide consent, or if it's necessary to establish, exercise, or defend legal rights—either yours or another person's—or when there's a compelling public interest recognized by the European Union or a member state.
Your Right to Data Portability
If an automated system processes your personal data based on your consent or a contract you're party to, you have the legal right to review and access the personal information you've provided to the company.
You have the right to request that your personal data be transferred directly from the company to another controller, provided it is technically feasible. Exercising your right to data portability does not affect your other rights, including your right to erasure. The right to data portability also does not interfere with the rights or freedoms of any other person.
Right to challenge
You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by {site_name} or a third party. This includes objections to profiling activities based on such legitimate interests. If we can demonstrate compelling legitimate grounds for processing your personal data, we may only continue with your consent or if we can establish that our interests outweigh your rights, freedoms, or interests, or if processing is necessary for the exercise, establishment, or defense of legal rights.
You have the right to opt out of direct marketing communications at any time by opposing the processing of your personal data.
Right to Withdraw Consent
You can withdraw your consent for us to process your personal data at any time. However, this won't affect the legality of any processing we carried out based on your consent before you withdrew it.
You have the right to lodge a complaint with your supervising authority.
You have the right to lodge an appeal with a supervisory authority established by a member state to protect your fundamental rights regarding the processing of your personal data within the European Union.
The laws of the European Union and its Member States may restrict your rights regarding personal data about you, as outlined in Section 13.
We'll provide you with the requested information according to your rights under section 13 of this agreement within one month of receiving your request. If needed, we may extend this timeframe to up to two months, depending on the complexity and volume of your request. We'll notify you of any extension and the reasons within one month of receiving your request.
We will provide the information you request under your rights in Section 13 at no cost, provided it does not conflict with Section 13's provisions. However, if your request is unjustified, excessive, or repetitive, we may charge a reasonable fee to cover our administrative costs. In such cases, we also reserve the right to decline your request.
If we have any doubts about the identity of the person submitting your request, we may ask for additional verification information.